2nd row of buttons on Contact View Get contact, Hangup, Play message,Record, Transfer, 3-way, Send E-mail, Previous, Next

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1st Row of Contact View: Manual Dial, Direct Dial, Power Dial, 1st person, 2nd person, Book, Blue page, recycle, add a contact

MANUAL DIAL: The manual Dial button will allow you to make a single Manual Call from the...

Disposition bar, Custom, Schedule call back, Made Contact, Unable to Contact and Assign To

Custom: Are able to be modified to read what fits your companies needs and are adjusted in the...

3rd Row of the Contact View, Blue Scroll, Pop up script box, Upon disposition and load next call box

BLUE SCROLL:  Pops up a script automatically if the admin configured it in the Agent settings...

lead/account info pop up area

If you are using uploadng leads to our system one time and not uploading the same leads...

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