Contact View Screen not loading contact information? Freezing, Not refreshing, Same contact info on multiple calls

If you are Editing, Copying, Pasting or if you accidently clicked on a field in your account information. The dialer will dial but the contact view is stuck (it is waiting for you to complete the edit). Make sure to press escape or click your mouse on the note field and start dialing again.  This will insure thatthe pop screen is able to populate your next call.

Please ensure you have the latest version of Oracle Java and Adobe Flash Player installed. You can check the version number and status of your current plug-ins by using your browser and go to
Oracle Java: http://www.java.com/en/download/installed.jsp
Adobe Flash Player: http://www.adobe.com/software/flash/about/

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