Why does the account informaiton freeze up some times? Why does account info get stuck?


Try turning off the preloading of contacts under admin tab user properties. This generally will fix the Problem.

Was this answer helpful?

 Print this Article

Also Read

Set up Sip Phone with Zoiper Communicator.

Go to each agent's computer and login to dialer as agent.  Go to the settings...

Why am I recieving so many answering machines if my AMD is already checked?

Most people allow calls from "unknown numbers" to go to voicemail. If the AMD was not checked you...

How do I upload a file to the dialer?

Agent Productivity!

  Agent productivity report breakdownAgent Connect Time = Time logged into the dialerAgent...

What are the remaining contacts and maxed out?

remaining contacts -- contacts that aren't called, out of time and are maxed out.