Astrisks, TrixBOX or FreePBX!

Instead of using a SIP phone our dialer will call your agents extension with this method.

1. Go to the ADMIN TAB
2. Click on the EDIT CONNECTION METHOD BUTTON for the agent you wish to change.
3. Change to SIP Address (PBX) and enter the following sip string for your information: YourAgentsPhoneExtension@YourPBXsIPaddress:5060
4. You may need to add a trunk named T-Max to your PBX and add the following peer settings and save:
 
Type=friend
Host=Our.Dialer.Domain.IP (you will need to check your dialer sip connection method to find our domain for this.
Disallow=all
Allow=ulaw
Context=from-internal
Insecure=very

 

"We do not provide support for Astrisks, TrixBOX or FreePBX please contact them for support"


 

Was this answer helpful?

 Print this Article

Also Read

How do I setup a Predictive Campaign?

Creating a Campaign:1. Login to your PD server2. Go to CAMPAIGN TAB.3. Click on CREATE NEW...

How do I set up a Download All Recordings?

To download all the recordings at one time. Please download after hours to avoid phone...

Play Msg - Play Pre-Recorded Message.

How do I add/assign sound files for use with the Play Msg. button? The message "No Sound Files...

How do I configure / Setup T-Max SIP Softphone (TMaxSIP) for the Predictive Dialer? DEPRECIATED

When you get T-Max SIP installed and you're ready to get it configured. Please follow the steps...

What Do the Colors Indicate in Agent Monitor?

The highlighted color indicates the agents status.Green- TalkingRed- WaitingBlue- DisconnectedThe...