Set up Sip Phone with Zoiper Communicator.

Go to each agent's computer and login to dialer as agent.  Go to the settings tab.  at the bottom left is the SIP information for the Zoiper phone.


For windows go to http://www.zoiper.com/download.php?os=Windows&ap=zc&location=zoiper_3_free_installer_exe_win and download the phone.

After down load is done open the Zoiper Communicator and be sure to allow windows to access.

  1. 1. Account Type = SIP
  2. 2. Use the info from Tmax Dialer at the bottom left of the settings tab as the SIP Credentials
  3.       Display Name/Auth User Name/Username = user / user@host
  4.       Password = Password
  5.       Domain = Domain / Outbound proxy
  6. 3. Then CHECK the SKIP AUTO-DETECTION box. click next, next and close
  7. 4. You may need to Restart the computer and it should be good to go.

Still isn't working http://tmaxdialer.com/bill/knowledgebase.php?action=displayarticle&id=84

 

 

 

 

 

Was this answer helpful?

 Print this Article

Also Read

Dialer is calling the same number again in the campaign!

The dialer will only call the numbers that you have uploaded into the dialer, as long as you have...

There is a call stuck in the agent monitor tab and the timer is still running.

If there is a phone number that has been called and not transferred to one of your agents on the...

How do I configure an http get command or create a post url?

Log in as Admin. Go to the Admin Tab. Click on the Edit Properties (pencil icon) for each agent...

Recycle and or Move Contacts on a Predictive Dialer Campaign.

If you want to follow up on leads you talked to or set up a follow up call before you end the...

Can administrators barge or listen in on a call?

Yes, administrators can barge in on a live call under the Agent Monitor Tab, which can be enabled...

Trusted Site Seal
SSL Certificate