Dialer says I am disconnected!

The dialer is saying you are disconnected because you did not answer the phone or you hung up the phone.

For the predictive dialer to work, once you click on the campaign you want to join your phone will ring. You will need to answer it with-in (2) rings then the dialer will start to dial the numbers for you.

You will never hang up the SIP phone until you want to get off the dialer and you do not want to receive any more calls.


Was this answer helpful?

 Print this Article

Also Read

Dialer is calling the same number again in the campaign!

The dialer will only call the numbers that you have uploaded into the dialer, as long as you have...

How do I configure an http get command or create a post url?

Log in as Admin. Go to the Admin Tab. Click on the Edit Properties (pencil icon) for each agent...

Recycle and or Move Contacts on a Predictive Dialer Campaign.

If you want to follow up on leads you talked to or set up a follow up call before you end the...

How do I change my phone to sip phone?

  Please download the T-Max Phone from your dialer dashboard. This will be located at the...

Play Msg - Play Pre-Recorded Message.

How do I add/assign sound files for use with the Play Msg. button? The message "No Sound Files...