Dialer says I am disconnected!

The dialer is saying you are disconnected because you did not answer the phone or you hung up the phone.

For the predictive dialer to work, once you click on the campaign you want to join your phone will ring. You will need to answer it with-in (2) rings then the dialer will start to dial the numbers for you.

You will never hang up the SIP phone until you want to get off the dialer and you do not want to receive any more calls.


Was this answer helpful?

 Print this Article

Also Read

System is stuck and I can't log off.

My system is locked up and it won't let me disconnect from the dialer. I have...

Importing notes from Predictive Dialer back to Simplicity Collections software.

Click on the Export button on the campaign you want the notes from and choose Contact list then...

How do I change my phone to sip phone?

  Please download the T-Max Phone from your dialer dashboard. This will be located at the...

I am having poor voice quality! I am having poor phone quality!

80% of voice quality issues are the result of the end user's internet connection. High...

How do i set up X-Lite ( xlite ) SIP Phone?

1.       Please download X-Lite or whatever sip phone you choose to each of your agent's...