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Getting Started with Voice Broadcast 5

These are general examples (every business and every industry is different) *Certain forms of voice broadcasting might be illegal in your area. please consult a lawyer before purchasing our services.

Articles

 Astrisks, TrixBox or FreePBX.

Send Transferred Voice Broadcast Calls to your PBX DirectlyIf you have a asterisks based PBX and...

 How can I view the configuration of my Voice Broadcast campaign?

How can I view the configuration of my Voice Broadcast Campaign? The View Detailed...

 How to Add Money, or Money not added to my account

You can go to https://tmaxdialer.com/bill/cart.php to add money. When you are buying minutes,...

 How to Recycle Contacts on Voice Broadcast?

How to recycle contacts from voice broadcast. Login to your Dialer as Admin.  Choose which...

 How to tell if your Voice Broadcast is started/stopped?

If the play button is highlighted light blue then the Broadcast is stopped, if the pause button...

 I added money and it started dialing, why?

If your Dialer started calling numbers again after purchasing minutes, this is because the dialer...

 I am having trouble uploading my Contacts File. .CSV Formatting Guidelines, Phone Database Fields Names, Database fields limit, .CSV file errors, Contacts are not loading up

I am having trouble uploading my Contacts File 1. If you are using Chrome swtich to a...

 I cannot log into my system.

I cannot log into my system If you are unable to log in to your system please check...

 I stopped the dialer, why did it start back up? Where did my money go? Logged off the dialer, why is it still spending my money?

There are several reasons this could happen. It is your responsibility to Stop/Pause the...

 If you turn on the voice broadcast and it stops?

You might not have any contacts left in the campaign You might not have any numbers that...

 Manage Do Not Call List DNC Voice Broadcast!

This is where you can manage your DNC (Do Not Call) list. You can copy and paste your DNC list...

 Minimum calls the Voice Broadcast dialer will dial per hour.

The Voice Broadcast dials 240 calls per hour minimum. It does not matter what number...

 Money Has Not Posted

It generally takes 30 Seconds after payment is made for the Money/Minutes to show up on your dialer.

 VIDEO how to upload a file.

 Voice Broadcast Dialer Prices

Voice Broadcasting Rates and Prices 2.5 csnts a minute (minutes are billed in 6 second...

 What are the details under the Magnify glass icon? "View Detailed Description"

Name: Is the name of your campaign. Description: Is a descrition of what type of contacts are...

 What Does a Voice Broadcast Dialer Cost or Price?

Voice Broadcasting (Press 1, Voice Blast, and RoboCalling)* 2.5 cents a minute$52.00        -...

 What does a Voice Broadcast do how does it work?

The T-Max Voice Broadcast is great for appointment reminders for doctors, spas and other offices...

 What is a Voice Broadcast used for?

Most companies either need or desire new customers, sometimes it's because they are just...

 What is AMD on the Voice Broadcast dialer?

Answering Machine Detection. This is our Answering Machine Detection system that...

 What is Other DTMF’s and how does it work?

Other DTMF’s means Dial Tone Multi Frequency. In short these are the numbers and symbols on...

 What is the dial rate for Voice Broadcast?

The Dial Rate: controls the number of calls per hour that the Voice Broadcast Dialer makes. The...

 What is the transfer to, and the transfer to back up number?

When your recipients choice to press “1” to be connected to your agent the Transfer...

 What is this never call before and never call after?

Let's say that you are calling California, Texas, or Florida, the dialer "WILL NOT" call...

 When am I being charged on voice broadcast?

You will be charged from the moment of connectivity to the moment the call is disconnected. This...

 When I upload a file it shows accounts out of time zone. How do I fix this?

Go to the edit properties "Pencil". In the time zone for never call berfore it is based on the...

 Where are the reports for the Voice Broadcast Dialer?

From your dialer dashboard click on the icon thats looks like a floppy disc. This is where you...

 Why is my dialer still spending money, but I deleted all my campaigns already?

The system is cloud based and will continue to run until it is told to stop. Even if you log off...

 Why won't my voice broadcast run, or it stops after starting?

My Voice Broadcast will not run. When a Voice Broadcast does not start after you...

 Why won't the test call work?

Check to make sure your Caller ID number is not the same as the number you are attempting to test...

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