Categories

6
Billing v3
 2
Collections Max v3
 196
Everything
 22
FAQ
 16
General v3
 0
Inbound Blend v3
 195
Predictive Dialer v3
 2
Simplicity Collect v3
 4
Support
 0
T-Max Duplicate Phone Number Remover v3
 45
Voice Broadcast v3

  Categories

  Tag Cloud

Abandon Message Account Pop Alternate SIP Phone AMD AMD Issues Barge Billing Billing History Can't hear Can't log off Change Agent Password Change Connection Method Change Phone Connection Cloud Cloud-Based Contact List Contacts List Continue Calling Cookies Cost Custom Disposition Dial In dialer not connecting dialer not making calls dialer not working dialer won't call out Disconnect Disconnecting Duplicate Duplicate Numbers Expired Export Google Hold I can’t view my reports Inbound Inbound blend Integrated Web Phone Invoices List listen Logging out Minutes used monitor Move Contacts multiple multiple same numbers Music My headset is not being recognized No Audio No One to take a call No Sound not connecting to the dialer Number Search On Hold Password Payment History phone not connecting Phone Number Phone Number Search Phone set up Pop Post Post URL Predictive Dialer Prices Pricing Recycle Redial if BUSY or NO ANSWER repeat numbers Replay Campaign Report same numbers Screen Pop Session Set up Dialer SIP sip phone Soft Phone Speed test Stop Calling Stop Dialing System Stuck Update Credit Card Update Password Update payment method URL URL Post Voice Broadcast set up Web Web Phone Web phone wont connect Webphone whisper Why am I not able to connect to the dialer

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket

Check internet connection speed to see if my internet is compatible with the Dialer Print

  • 33

A Minimum of 512kbps of bandwidth per agent "Upload and Download" with near-zero jitter is required to have good call quality. If you are unsure what your internet connection is rated at, you can do a speed test by visiting https://sourceforge.net/speedtest/

Was this answer helpful?

Related Articles

How to sign in and out of the Predictive Dialer correctly? If the agent walks away from their desk or they have finished for the day, they should be sure to... How do I import notes from the Predictive Dialer back into Collections Max? We're going to show you how to import notes from your campaigns back into Collections Max. First,... How Do I get Started with a free dialer trial? All you need to do to get started is sign up for the free trial. Follow this link... How Do I get Started with a free dialer trial? All you need to do to get started is sign up for the free trial. Follow this link... How Do I get Started with a free dialer trial? All you need to do to get started is sign up for the free trial. Follow this link...
« Back

  Tag Cloud

Abandon Message Account Pop Alternate SIP Phone AMD AMD Issues Barge Billing Billing History Can't hear Can't log off Change Agent Password Change Connection Method Change Phone Connection Cloud Cloud-Based Contact List Contacts List Continue Calling Cookies Cost Custom Disposition Dial In dialer not connecting dialer not making calls dialer not working dialer won't call out Disconnect Disconnecting Duplicate Duplicate Numbers Expired Export Google Hold I can’t view my reports Inbound Inbound blend Integrated Web Phone Invoices List listen Logging out Minutes used monitor Move Contacts multiple multiple same numbers Music My headset is not being recognized No Audio No One to take a call No Sound not connecting to the dialer Number Search On Hold Password Payment History phone not connecting Phone Number Phone Number Search Phone set up Pop Post Post URL Predictive Dialer Prices Pricing Recycle Redial if BUSY or NO ANSWER repeat numbers Replay Campaign Report same numbers Screen Pop Session Set up Dialer SIP sip phone Soft Phone Speed test Stop Calling Stop Dialing System Stuck Update Credit Card Update Password Update payment method URL URL Post Voice Broadcast set up Web Web Phone Web phone wont connect Webphone whisper Why am I not able to connect to the dialer

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket