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 195
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 2
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 4
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Abandon Message Account Pop Alternate SIP Phone AMD AMD Issues Barge Billing Billing History Can't hear Can't log off Change Agent Password Change Connection Method Change Phone Connection Cloud Cloud-Based Contact List Contacts List Continue Calling Cookies Cost Custom Disposition Dial In dialer not connecting dialer not making calls dialer not working dialer won't call out Disconnect Disconnecting Duplicate Duplicate Numbers Expired Export Google Hold I can’t view my reports Inbound Inbound blend Integrated Web Phone Invoices List listen Logging out Minutes used monitor Move Contacts multiple multiple same numbers Music My headset is not being recognized No Audio No One to take a call No Sound not connecting to the dialer Number Search On Hold Password Payment History phone not connecting Phone Number Phone Number Search Phone set up Pop Post Post URL Predictive Dialer Prices Pricing Recycle Redial if BUSY or NO ANSWER repeat numbers Replay Campaign Report same numbers Screen Pop Session Set up Dialer SIP sip phone Soft Phone Speed test Stop Calling Stop Dialing System Stuck Update Credit Card Update Password Update payment method URL URL Post Voice Broadcast set up Web Web Phone Web phone wont connect Webphone whisper Why am I not able to connect to the dialer

  Support

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Articles

(Video) How to change the Dial rate on your T-Max Predictive Dialer How to change the Dial rate on your T-Max Predictive Dialer. FREE TRIALS! (Video) How to customize your Caller ID on the T-Max Predictive Dialer How to customize your Caller ID on the T-Max Predictive Dialer. FREE TRIALS! Hours of Operation Normal Hours of Operations for Sales, Training, General Support, Billing, Trials, and all General... How To Setup An Inbound Campaign 1. Purchase the Number from http://tmaxdialer.com/dial/inbound-blend/2. We will email you once... How do I Set Up an E-Mail Template? Go to the Settings Button.  Click on the button that says Setup Email Templates.  The dialer... How do I set up a pop up script? Go to the settings button of each agent.  Click the Setup Scripts Button  Name Script Put in... How do I turn ON or OFF the hold music? or change hold music? Click the Settings Button on your dialer  on the bottom left of your dialer.Click the pencil icon... How to check current Internet outages by provider If you are having trouble connecting to certain pages on the Internet and are having trouble... How to download call recordings and voicemails? Go to the Campaigns Tab  Locate the campaign for the call that you are wanting to listen to.... How to setup the Integrated Web Phone with Mac/ PC How Do I Set Up the Web Phone? Click on the "Admin" Button.   Next find the person that you... How to view/check your invoices Login to Client Area from tmaxdialer.com (Top Left Hand Corner above Tmax Dialer logo) Click on... I am having poor voice quality! I am having poor phone quality! 80% of voice quality issues are the result of the end user's internet connection. High quality... I can't get the recorded voice mail message to play, It says no sound file available You need to enable the sound file for In-call playing. It's one of the hyperlinks near the wav... I dont have a csv format mine is excel! Open your file in Microsoft office excel click save as/save a copy name your excel file click on... I've uploaded a recording and it will not play on the answering machine First, you will want to make sure your message is enabled by clicking on Enable for In Call... If I recycle a campaign does it keep previous notes and dispositions? Yes it keeps the previous notes and dispositions if you recycle the campaign. Is there any way to look up customers via their name on the Agent or Admin screens? You cannot look a specific account up on the Dialer using a name, however you can look the... Join a Predictive Campaign Click the "Dashboard" button to the leftIn this area are all active campaigns.  By clicking on a... PD Contact List Report/Export Definitions Predictive Dialer Contact List Export Information Contact Status/Disposition + Status... Pie charts Pie charts   If the pie chart is Light blue, it means that all the remaining contacts are out... What Bandwidth/Speed Does the Dialer Use? A Minimum of 256kbps of bandwidth per agent "Upload and Download" with near zero jitter is... What happens if we do not complete a campaign before the end of day? If you do not complete a campaign by the end of the day and you have not Re-Cycled your contacts...
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  Tag Cloud

Abandon Message Account Pop Alternate SIP Phone AMD AMD Issues Barge Billing Billing History Can't hear Can't log off Change Agent Password Change Connection Method Change Phone Connection Cloud Cloud-Based Contact List Contacts List Continue Calling Cookies Cost Custom Disposition Dial In dialer not connecting dialer not making calls dialer not working dialer won't call out Disconnect Disconnecting Duplicate Duplicate Numbers Expired Export Google Hold I can’t view my reports Inbound Inbound blend Integrated Web Phone Invoices List listen Logging out Minutes used monitor Move Contacts multiple multiple same numbers Music My headset is not being recognized No Audio No One to take a call No Sound not connecting to the dialer Number Search On Hold Password Payment History phone not connecting Phone Number Phone Number Search Phone set up Pop Post Post URL Predictive Dialer Prices Pricing Recycle Redial if BUSY or NO ANSWER repeat numbers Replay Campaign Report same numbers Screen Pop Session Set up Dialer SIP sip phone Soft Phone Speed test Stop Calling Stop Dialing System Stuck Update Credit Card Update Password Update payment method URL URL Post Voice Broadcast set up Web Web Phone Web phone wont connect Webphone whisper Why am I not able to connect to the dialer

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket