If the admin on the account is no longer with your company and there is no contacts from your company listed as authorized, then you will need to get ALL of the following to us for review (please allow 7 days for us to make a decision). We will need…. 1.your EIN paperwork from the IRS 2.your State Tax ID paperwork 3.your Articles of Incorporation 4.The new admins Driver's License State ID or Passport 5.a notarized letter with the new admins signature and the old admins signature stating that the old admin is releasing the dialer to you and your company's new admin. The other option is to start a new dialer service.