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Scheduled Calls Print

  • 6
Once you schedule your call back as follows:
Click the schedule callback button on the disposition bar. From here you can choose between one hour and 6 months, or create a custom time to call back. (You must be in original campaign for scheduled call back to pop up.)

You will see this on the "Home" Tab of your dialer.



By clicking the icons you can...

  1. EYE BALL will take you to the lead/account on the contact view screen.
  2. PHONE will call the lead/account
  3. X will delete the scheduled call back
  4. PENCIL will let you edit the time of the scheduled call back reminder

If you are logged in and a scheduled call back is due this will pop up.

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  Tag Cloud

Abandon Message Account Pop Alternate SIP Phone AMD AMD Issues Barge Billing Billing History Can't hear Can't log off Change Agent Password Change Connection Method Change Phone Connection Cloud Cloud-Based Contact List Contacts List Continue Calling Cookies Cost Custom Disposition Dial In dialer not connecting dialer not making calls dialer not working dialer won't call out Disconnect Disconnecting Duplicate Duplicate Numbers Expired Export Google Hold I can’t view my reports Inbound Inbound blend Integrated Web Phone Invoices List listen Logging out Minutes used monitor Move Contacts multiple multiple same numbers Music My headset is not being recognized No Audio No One to take a call No Sound not connecting to the dialer Number Search On Hold Password Payment History phone not connecting Phone Number Phone Number Search Phone set up Pop Post Post URL Predictive Dialer Prices Pricing Recycle Redial if BUSY or NO ANSWER repeat numbers Replay Campaign Report same numbers Screen Pop Session Set up Dialer SIP sip phone Soft Phone Speed test Stop Calling Stop Dialing System Stuck Update Credit Card Update Password Update payment method URL URL Post Voice Broadcast set up Web Web Phone Web phone wont connect Webphone whisper Why am I not able to connect to the dialer

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket