Adding a seat depends on your current service.

If you’re on a TRIAL

Be sure to tell us you are on a TRAIL

If you’re on a PAID SERVICE

Be sure to make sure all info matches your account info.

Also, you may want to get a Dedicated IP for your Dialer. Your account gets its own private IP, so carriers evaluate your traffic only, improving connection rates and giving your dialing a clean, stable reputation.  Click Here for more info.